Faq

FAQ

Why Pughal cow milks?

We are getting milks from direct farmers,
no preservatives, its chemicals free,
Its 100% natural.

Why Pughal cow milks use glass bottles?

We use glass bottles for our reusable container because milk stays fresher in glass. Milk tastes like milk – not plastic, wax, or paper. Glass is a better insulator than other containers which helps the milk stay cold. Glass bottles are the only reusable containers that are non-porous.

Is Pughal cow milks Raw?

Yes , our milk is raw straight from the cows. We filter the milk and bottle them. Please boil the milk before consuming it.

Is Pughal cow milks available only in the Morning?

No, if customers wish to get the milks in the evening time, then we will definitely try to deliver the milks in evening time.

Can I make changes to the milk delivery?

Yes, you can make changes to the delivery time, delivery date, quantity of milks etc, but you have to do it one-day prior.

How to make changes to the delivery time, delivery date, etc?

You can contact our customer care center to make changes, or else you can update it on our Whatsup group or you can send a text to the customer care numbers, you can inform to our delivery agents.

Is there any discount price for the subscription plans?

Yes, there is a discount price for the subscription plans. Contact cutomer care for more details…

What is the delivery time for Pughal cow milk?

Early morning it starts at 04.30 am and it ends at 08.00 am.
If customer wish to get the milks in the evening then it is based upon the customer’s preferred time.

Is there any discount price for the subscription plans?

Yes, there is a discount price for the subscription plans. Contact cutomer care for more details…

Is refund available if milk get spoiled?

Yes, you can claim for the refund.
But there is a time frame for the refund policy.
for example:
If you are getting milks at 06.00 am then you should raise a complaint before 08.00 am. There should be only 2hours time frame from the time of delivery.